Everyone has experienced working with a large corporation where getting real quality help from a real person who actually speaks English is hard to find. This is why we at Sleep Essentials is the best company to work with because we are small family business and have succeeded for 21 years without debt or compromised through a corporate board who only cares about profits. We are in the thick of the business yet still talk to our customers. We know what works for people so talking with them and getting to know their real needs and finding real solutions for their issues is what we do. Here is what one of our customers had to say about our customer service:
“Just wanted to put in a good word and thank you Lee at Sleep Essentials. We love the natural latex mattress that we just bought from you, honestly, it feels like I would imagine sleeping on a cloud would feel like !!! When I go to bed, I just like to lay there awhile before I go to sleep to enjoy how comfortable it feels. I am sleeping so much better, no more sore shoulders and back when I wake in the morning. And, I’m also sleeping through the night without waking, which is unusual for me. My husband is also sleeping better and really likes how it feels. We’re both so glad we got the bed, and we like the foundation also, it is very nice and love the color it came in (tan). Thank you Lee for answering all my questions, you were very helpful and easy to work with.” Sincerely, Kathy in Ga.