Sleep Essentials Testimonials

At Sleep Essentials, it is our goal to make any mattress buying experience a positive one! Thanks to the friendly and professional team at our retail showrooms and beyond, we are happy to be a top rated mattress store for more than 15 years, with locations in Roanoke to better serve our clients.

What makes the Sleep Essentials mattress buying experience so great? We’re able to deliver competitive prices on high quality mattresses and bedding materials, as well as top of the line customer service and order support. If you are unhappy with any aspect of your purchase with us, please get in touch with our team!

Our priority is your best night’s sleep. Check out what some of our happy customers are saying about our business and staff.

Verified
Super comfortable mattress that last. They have a variety of firmness in the showroom if you're not sure what you're looking for. Easy professional delivery.
Mary Krumbein
Mary Krumbein
2021-08-25
Verified
Easy experience. I did my own research before choosing Sleep Essentials so I knew what I wanted. The salesman did go over the process of how the parts of the mattresses were made and how you determined what type you would like/need. I would definitely buy another mattress combo from them. I guess my only hint/recommendation would be that you need to realize how heavy the components are to move around. Otherwise, I have nothing but praise for this company.
Christina Huck
Christina Huck
2021-08-25
Verified
When I was shopping for a mattress I came across the video about Sleep Essentials. The fact that most mattresses are toxic to meet fire industry standards concerned me and I liked the idea of an alternative in the form of a product made from real & natural latex that would last a long time. We have ours for 10 years and it has retained its firmness and comfort- no sagging or bend. It has truly been worth the extra money we spent on it.
MARGARET LUNDVALL
MARGARET LUNDVALL
2021-08-25
Verified
After TRYING to buy a specific adjustable frame at 4 places, I called Sleep Essentials before making the trip, a 2 hour drive for me. This is the FIRST time I received professional service and had someone do the work to get me what I wanted. After my initial inquiry, I was told he'd call me back within the hour after he checks on availability and timeframe for deliver etc. About 45 minutes later, he called, had all the information I wanted, and, the BEST price by far from the other 4 that advertised the bed frame. Once I placed the order, I received email confirmations exactly as I was promised, and after the frame was delivered I received additional communications to make sure I was pleased with the frame and the service. Sleep Essentials truly understands customer service. I will make the drive to deal with them again soon.
T TAS
T TAS
2021-08-25
Verified
We bought our mattress a few years ago and it is still the best mattress we have ever owned. I went to Sleep Essentials because I did not want a mattress coated in "fire retardant" chemicals and I am allergic to wool so other mattresses that were "natural" weren't for me. This mattress has held up and the company was wonderful to work with ensuring we were happy with our purchase. Can't recommend them enough!
Michelle Pease
Michelle Pease
2021-08-24
Verified
I ordered 2 latex mattresses after watching most informative videos by Lee Carter. They arrived promptly and are very comfortable. I also ordered bed frames which had to be returned. There was no hassle and I received prompt and full refund. I am very satisfied with the products and service received. Highly recommend!
Ewa Hammer
Ewa Hammer
2021-08-24
Verified
Sleep Essentials are the foremost experts on latex mattresses'.
Bill
Bill
2021-08-23
Verified
After doing weeks of research on latex mattresses I purchased my mattress from selected Sleep Essentials. They were able to answer all my questions and I never felt pressure to purchase from them. I fact checked the videos they made and found them to be factual and not misleading. They were the only manufacture to furnished me with samples of their latex material. I would highly recommend Sleep Essentials for a quality latex mattress.
William Hass
William Hass
2021-08-22
Verified
Great shopping experience here after being hounded or ignored while bed shopping in some other stores. Kevin answered all of my questions and even offered up suggestions and deals that he didn't have to that were all to my benefit. I wound up grabbing one of the last hybrid mattresses with a latex topper. It's been 4 months since then and I couldn't be happier - the sleep is so great! Plus I threw my back out recently and had to stay in bed for a few days -- so glad I had gone mattress shopping before it happened. This bed was a lifesaver! Thank you!
Dee D.
Dee D.
2021-07-14