Warranties and Trial Periods
A long warranty is easy to print. Read what it excludes. Most cover a sagging body impression only past a depth so deep the mattress is already finished, and many exclude the foam layer that is the thing that actually gives out. A free trial has a cost too, because a returned mattress does not go back on a shelf. Our terms are here in full, including the parts that ask something of you. If we are going to argue that other companies make claims a buyer cannot check, ours have to be checkable.
-
Warranty
The materials purchased from Sleep Essentials, Inc., consists of two basic parts, the slabs of latex and the zip-on cover, and each...
Read it
-
Why Most Brands Void Your Coverage (And How We Fixed It)
When you buy a new mattress, the warranty is supposed to be your safety net. But if you take a close look...
Read it
-
Fake Mattress Warranties
Mattress warranties are fake and are merely a tool of marketing. If the fine print of a warranty excludes from coverage everything...
Read it
-
Mattress Trial Periods
The common 100-night free trial period on mattresses is a marketing gimmick. Nothing is truly free, yet many people fall for this...
Read it
-
Mattress Trial Periods Equal Junk Mattresses
I’ll be blunt: mattress trial periods equal junk mattresses. When a company takes a mattress back, they lose money. They cannot technically...
Read it
-
Comfort Assurance Policy
We are dedicated to your total satisfaction at Sleep Essentials. No matter where you live, if you buy a chemical-free latex mattress...
Read it
-
Adjustable Bed Warranties Are Worthless If Parts Are No Longer Made
Adjustable bed manufacturers typically offer warranties lasting 20 to 25 years. For example, a common “1/3/25” warranty structure works like this:
Read it
-
The Better Sleep Council’s “7 Year Itch”
The Better Sleep Council sounds like an organization trying to help people sleep better. The problem is, they are a front group...
Read it
-
The First Year In Business
What is interesting about getting started in the mattress retail business was as I was working on getting this dream started, my...
Read it
-
“You Won’t Have Repeat Mattress Customers”
“You don’t want to sell mattresses that last that long because you won’t have repeat customers.”
Read it
-
We Were Sued And Won.
A woman came into our showroom to try out our mattresses while she was in the area visiting a family member. She...
Read it
